Why im getting this error?Please help me to solve this issue ERROR: We couldn't find the private key required for decrypting shared passwords.

gracegonzales0499

Why im getting this error?Please help me to solve this issue
ERROR: We couldn't find the private key required for decrypting shared passwords.

LastPass Support

Hello @gracegonzales0499​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your account. This error means that there are no Sharing Keys generated on the account yet, please see this article for the instructions on how to generate them.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry | Customer Care