Hello @rashid,
My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
I am sorry about the issues you are having logging in. Our records show that you are entering the correct Master Password but a Verification email is being sent to you. Please try to log in once more, then check your inbox for an email from LastPass with the subject"LastPass Security Notification: Login attempt blocked". Click on the link included to Verify new device or location. Then, try logging in one more time and you should be able to access.
Hello @pborchardt128,
I checked your account and see that most of your failed login attempts are related to your multifactor. If you were able to log in, you may benefit from regenerating the key for Microsoft Authenticator. If you currently can't access into your account, you may need to disable it first following these instructions.
Hello @Kristal Picasso,
Unfortunately, I could not find any LastPass accounts with the email address you are using on this platform. However, if you already created a support case one of our support representatives should reach you as soon as possible.
Thank you,
Henry | Customer Care
We are having the same issue with multiple users. Have a ticket open with no response yet
Same problem
