Every time I go to "Advanced options - manage one-time passwords", I'm kicked out of my LastPass account.
This has been happening for weeks now.
Hi @Hilda Calderas
I'm tried all of what you said, and I also tried it with a third browser set up from scratch (Google Chrome Beta), but with no success.
Hi@nicola.deieso
Welcome to the LastPass Community.
I'm very sorry for any inconvenience this may have caused you. I have completed some updates from my side, such as clearing the corrupted sessions and updating your account. I need you to follow these steps to complete the basic troubleshooting:
If assistance is still needed, let us know, so we can continue working with you.
HildaC
Hello!@nicola.deieso
We are sorry for the problem with your account.
We will need to make an investigation to better understand the issue. I will recommend you create a support case so one of our support agents can help you to find a solution for this behavior. You can create the support case using the steps below:
From your LastPass vault, go to the top right corner click on your email address
Click on Support center
Top right corner clicks on "Loging to Support"
Then Click on "Contact US"
You will be able to choose the best option for you, A callback request or a Support case.
We apologize in advance, please let us know if there is something else, we can do for you.
Greetings!
Verlaine | Customer Care
Hello @Verlaine Escalante
I can't create a support case, as I'm on the free plan.
