My log in isn’t working. The user name and password seem to be correct, because there’s no error message. The system *starts* to log in, and I see the safe icon. Right away, though, I suddenly get a message that I’m logged out..???

Question

My log in isn’t working.  The user name and password seem to be correct, because there’s no error message.  The system *starts* to log in, and I see the safe icon.  Right away, though, I suddenly get a message that I’m logged out..???

LastPass Support · Answer

Hello @christieeden​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your account. Can you please verify the information indicated on this article.

If this does not solve the issue, please follow the troubleshooting steps from this article.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry | Customer Care