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How can I be advised if my LP payment has expired. I cannot login.

forlotsaforums

I have not used my LP for several months.

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karolpaola.hidalgo

Hi@"Wazza1",

Thank you for joining the Community.

I've checked the email address of your community profile and it is not attached to a LastPass account. If the account is paid, the subscription is valid for 1 year, prior the expiration date, the system will generate a notification via email. If you're not able to access the account, message me privately the email address of your LastPass account to check your settings.

whattheheck gmailcom

"

I've checked the email address of your community profile and it is not attached to a LastPass account. If the account is paid, the subscription is valid for 1 year, prior the expiration date, the system will generate a notification via email. If you're not able to access the account, message me privately the email address of your LastPass account to check your settings. "

Thanks KarolH. How do I message you privately, please? I searched with "private message" & did not see how.

Meanwhile, the email in my Community "Settings" (I cannot see one in my Profile) is the same as the one I see at log in when I launch LP from the extension icon, i.e. wh.......4@gmail When I am sure that I'm private messaging you, I will send the only other likely email address. (Just because I am paranoid, it doesn't mean "they" aren't out to get me) (:-)

whattheheck gmailcom

Hi KarolH. I've PM'd you with all email addresses but do not seem to be getting any replies. Can you suggest why? I am clicking the envelope icon up near my icon but that leads to "No messages".

LastPass Support

Hello@"LPfrmhelp",

You'll need to click on my highlighted name, once you do it will show my profile and then you can click on the "Send Message" button.

whattheheck gmailcom

I have checked, and believe that what you said is what I am doing as I can see my PMs to you, but I cannot see any FROM you.

If I click on the envelope icon near my icon, it opens the PM Inbox but says "No Messages"

I have gone through my setting too and believe I have set up to receive PMs.

I am getting notifications for my subscriptions but not for PMs if that helps.

I PMd another moderator too and I'm not getting anything from him either, so I guess there's some setting(s) I have not turned on. Can you suggest, please? I will kick myself when I get this sorted😂

shifflettsonniccum

If you're unable to log in and need to be notified about an expired LP payment, consider setting up email or SMS notifications tied to your account. Just like selecting the perfect tieto complement your outfits, configuring these notifications is essential to staying informed about payment statuses. Reach out to the service provider's customer support, if possible, through alternate contact methods, such as phone or social media, to resolve the login issue and ensure your payment information is up-to-date. This way, you can avoid any disruptions to your LP service while keeping your account secure and payments current.

brodericksonsteven88

If you are unable to log in and need to be informed about the expiration of your LP (License Payment) payment, consider setting up automated email notifications or alerts tied to your LP payment account. These notifications, analogous to a counter, can be scheduled to send you reminders before your payment is due to expire. Additionally, you may want to ensure that the email address associated with your LP payment account is up-to-date so that you receive these notifications. It's also a good practice to periodically check your spam or junk email folders in case any important payment reminders are filtered there. If you have a customer support contact or helpline for the service, reaching out to them to confirm the status of your LP payment and inquire about upcoming expirations is another option, even if you can't log in at the moment.