Login verification email does NOT come to my another ID, tested it on 2- computers, but same issue. also cleaned cookies etc, but same issue.

All other IDs work fine on chrome and firefox, but that 1-previous ID does not work. What to do...?

Question

Login verification email does NOT come to my another ID, tested it on 2- computers, but same issue.  also cleaned cookies etc, but same issue.

All other IDs work fine on chrome and firefox, but that 1-previous ID does not work.    What to do...?

LastPass Support · Answer

Hello,

So that I may check on the status of your account, please confirm:  Are you referencing the IP/device verification emails?

In this case, LastPass will only trigger those if you need to re-confirm your IP after 60+ days, or are using a new device / IP address -AND- have entered the correct account password.

In both of your cases I do not see any unverified IPs or security requests over the last month of activity.

contact · Answer

I submited this last year, never got a response.