I am prompted to set a new stronger password, which I have done... I've confirmd the existing one and set a new one, but when it asks me to confirm, it won't move forward from that page... it just won't confirm or take me any further.

staciachristenson

I am prompted to set a new stronger password, which I have done... I've confirmd the existing one and set a new one, but when it asks me to confirm, it won't move forward from that page... it just won't confirm or take me any further.

LastPass Support

Hello @staciachristenson​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your account. Our records show that you were able to reset the Master Password now. Do you still need assistance?

If the issue persists, can you please try from a different browser or using an incognito/ in private browser window?

Please let me know if this worked or if further assistance is required.

Thank you,

Henry | Customer Care