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Email no longer available so can't verify login

mike.cornell

Idiotic support process. The email domain changed some time back but the old domain was LastPass's admin email and was left to expired last month as not needed. Now I can't get the verify email from LP. I also can't sign into LP support because it also wants to verify the login so I'm forced to ask LastPass for support on a public forum.

LastPass Support: How do get a private ticket opened with you to provide a new email address to send verification emails to? I have my Master PW.

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LastPass Support

Hello@"mikeccc",

I'm sorry for the inconvenience while trying to access the vault.

Please, private message me your account email address for a status check.

Thanks.

mike.cornell

Hi Karol

6 days and 2 private messages later and I have no reply from you yet,

LastPass Support

Hello@"mikeccc",

We'll move this topic to private messaging, please, review the information provided.

Thanks.

skydancerjohn

How do I private message on Goto?

My email is no longer valid so can't get support/login or change it

skydancerjohn

How do I private message you to solve this email dilemma?

LastPass Support

@Skydanceer Click my Community name first, then you should see an option to send a message. Please include your LastPass email address to check on the current status.