Clicked forgot password.
Lastpass sends me a verification code, but then I'm told my email is not set up for recovery. How to resolve?
Can someone from LastPas contact me about this?

Question

Clicked forgot password. 
Lastpass sends me a verification code, but then I'm told my email is not set up for recovery. How to resolve?
Can someone from LastPas contact me about this?

hharknessid · Answer

No, this was not done through a Teams account.
I don't have an administrator. Please don't close this ticket.

LastPass Support · Answer

Did you create a password 'hint' that may help you recall the correct spelling?

Other than that, those are you best recovery options.  The error you received for the emailed recovery link could either mean you're not opening it in the same browser as you last logged into LastPass with, or you don't have the necessary cached browser data for the system to recognize you securely.  In this case, the recovery method will not succeed.

Reverting to a previous password instance is only possible if it was updated in the last 1 month.

LastPass Support · Answer

Hello @hharknessid​

Welcome to the LastPass Community.

I found your case, and the email appears to be related to a Teams account.  Your Teams Administrator may be able to reset the password for you, so I suggest reaching out there first.

Secondly, I saw you had logged in recently through your Chrome browser.  If this browser has a cache of your personal LastPass data intact, then you may be able to generate a recovery one-time-password in that specific browser.  If the cache was cleared however, then this recovery option will fail.

Please keep in mind these are the only options of recovery in your case, and LastPass cannot reset any account ourselves, so I will close the support request. If you cannot recover your password, then resetting the entire Vault is the only way to regain access.