I have got problems with the LastPass extension in Firefox. At a certain stage firefox gets stuck and doesn't open requested url's anymore. It disappears when I disable the LastPass extension. What should I do to repair this?

mjjvernooij

I have got problems with the LastPass extension in Firefox. At a certain stage firefox gets stuck and doesn't open requested url's anymore. It disappears when I disable the LastPass extension. What should I do to repair this?

LastPass Support

Hello @mjjvernooij​,

Thank you for checking the Community.

If the LastPass browser extension is not launching items as usual, we need you to perform the following steps:

• Kill all active sessions –instructions here.
• Clear the local cache for LastPass –instructions here.
• Refresh sites –instructions here.

If the issue persists, update theLastPass browser extension(view downloads here), then log in to LastPass and try to perform the action again.

Thank you,

Karol | Customer Care