How do I get the Hotkeys working again in Chrome Extension? They were working fine for a long time and now don't work. Other Chrome extension users don't have this problem.

Question

How do I get the Hotkeys working again in Chrome Extension?  They were working fine for a long time and now don't work.  Other Chrome extension users don't have this problem.

Kelley Carter · Answer

Thank you Henry,

I did uninstall the extension, and then downloaded the latest extension on June 18th, but the problem still persists.  I'll wait for the fix to be resolved.

Kelley Carter

207-223-6118

kcarter@svfcume.com

LastPass Support · Answer

Hello @Kelley Carter​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your account. We have received reports about Hotkeys not working properly, the report was received on a previous Chrome extension version. Please update it and try again, if the issue persists please wait for the fix to be resolved as ticket has been created for it.

Unfortunately, there is no ETA I can provide for when this will be resolved at this time.

Thank you,

Henry | Customer Care