Lastpass asking to verify device every single time I log in?

Question

On one of my laptops, and only one of them of all the devices I use.... I try to log into LastPass via the firefox plugin and it asks me to verify the device via email. I do it, by reading my email, clicking the link and "thank you for verifying your device" message... I can not log in on the laptop.... but say I boot the computer the next day or latter that day.. it asks me to do it all over again.. ever single time I log in.

jyujinkai · Answer

@Henry Eduardo Ortiz​

Unfortunately that does not help at all. What you describe may be what is supposed to happen, but something else is going on.

To be clear.. the verification system is working perfectly on my other laptop, my twp desktops and my phone. It is just ONE device with this issue.

1) I try to log in.. it asks for verification

2) I read the email and click the link

3) I can not log in fine.

4) Next time I try to log in... it asks for the email verification again.

So basically... every single time I try and login, it asks for the verification email... but ONLY on a single device.. Also... when I do get the link, clicking it allows me to log in fine.. it is just if I try to log in again latter.

LastPass Support · Answer

Hello ,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with the verification email. The verification email is triggered when you try to access into your account from a new IP address. If you use a VPN, connect to a different WiFi Network, reboot your router or anything else that causes a change in your public IPv4 address then you will be required to verify via email before logging in.

Please let me know if this helped or if further assistance is required.

Thank you,

Henry | Customer Care

waynestratton · Answer

Im having the same problem.  I even removed all 2 factor authentication and its still prompts me to authenticate everytime.