Lastpass will not log in or autofill a website unless I am logged into Lastpass. It never used to do this. What is causing this?

Question

scaffidi · Answer

I am logged into LP on the browser. Sometimes when I search for something it dose not show any results but when I open the vault and search it is there. I know to fill in the name when I edit and this helps but it does not always work..  I have been using LP for over 10 years and never had any issues until I switched to the premium version. Does this matter??

LastPass Support · Answer

Hello @jagsare1​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your account. For the autofill to work, you need to be logged in on the browser extension. Please check this article and verify that all your settings are correct for the autofill to work.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry | Customer Care

scaffidi · Answer

Since I have the paid version of LP it does not work as well as the free version I had for many years. It does not auto fill sites unless I launch the site with LP. If I click onto a site from an email link, it will not fill in my info when I manually command it to so so through the LP app.