I usually log in using biometric authentication, but I have been unable to log in for about a month.

ichinohe.hiroshi

I cannot log in even when I enter my master password.

I believe Lastpass sent a solution to the email address linked to my account, but I deleted that email address, so I cannot check it.

I had a similar problem three months ago, and at that time, support helped me and I was able to log in successfully. Is there a solution to this problem?

LastPass Support

Hello @ichinohe.hiroshi​,

Welcome to the LastPass Community!

I apologize for the inconvenience this is causing you. If the issue is access due to email verification we are not able to resolve the problem in the public community since we need to follow a process when you answer some security questions. Try to create a case by going here: https://lastpass.com/identity-verification.

Kind Regards,

Alejandra

LastPass Support