Hello, I can't change my login email adress to a new one. I lost access to the login email, and when I follow the instructions for a new email address, it sends a verification email to the previous email address which I can't access. so what do I do?

cguittard

Hello,
I can't change my login email adress to a new one. I lost access to the login email, and when I follow the instructions for a new email address, it sends a verification email to the previous email address which I can't access. so what do I do?

LastPass Support

Hello @cguittard​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having when trying to change your email. As you are unable to verify your email, please contact our support team for assistance with this process. You can submit a support case using the Contact Us link on the top right corner of our support page.

Thank you,

Henry | Customer Care