All of my passwords are missing from my vault!! Help.

isabelle.malina2

All of my passwords are missing from my vault!! Help.

LastPass Support

Hello@@User17532001856045133101

Welcome to the LastPass Community.

We apologize in advance. To resolve this issue please do the following:

• log out of the LastPass extension (red square on the top right hand side of your screen)
• remove the LastPass extension (right click your mouse, select remove)
• clear your cache and cookies from your browser for the last 7 days (settings, privacy and security)
• add the LastPass extension (download it at lastpass.com/download)
• log in and test it out

If this is taking place on your mobile device, please log out of the LastPass app, remove the LastPass app,power off mobile device for about 3 minutes, power device back on, add the LastPass app again, log back in and test it out.

Please let us know if there is something else we can do for you.

Greetings!

Heyner | Customer Care