New location - can't access verification email

jwdover89

LastPass user for years. Visiting family for Thanksgiving. Away from home for 2 weeks.

I'm trying to access my LastPass account but it's sending a new device / new location email to my email address.

Since it's a new device, I don't have access to that email address since the password is in LastPass.

I know my LastPass master password.

I have my Google Auth 2FA and my USB key 2FA.

I have my biometrics on my mobile app.

I'm still unable to log in since I can't access the verification email.

Please help.

LastPass Support

Hello @Pleasehalp,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your account. Can you please send me a private message with the email address of your LastPass account to assist you?

Thank you,
Henry | Customer Care