Help with getting account removed from/not associated with a trial Business account

collink

I have been trying for weeks to get a sales rep to contact me to purchase LastPass. I have an issue where my personal Premium account somehow got linked to a trial Business account that I set up with a different email address. Now the business trial has my personal email as the admin. This needs to be fixed so we can properly test LastPass Business for our org. How can I get a rep to contact me asap?

rachael.orovets

Hi@"CollinK",

We would definitely recommend creating a ticket with the support team, instead of trying to contact the Sales team as this is something the billing/support team would need to assist with instead.

To create a ticket for the team please scroll down and click Contact Support at the bottom center of this article, entering your account info, then clicking "Submit a billing case" at the bottom of the popup that shows: http://link.lastpass.com/community