I have recently received an error when trying to add new hires to shared folders, ERROR: User not invited. Up to 5 users can be added from outside your organization. How can I prevent this and ensure they are part of the "organization?"

clinicmanager

I have recently received an error when trying to add new hires to shared folders, ERROR: User not invited. Up to 5 users can be added from outside your organization. How can I prevent this and ensure they are part of the "organization?"

LastPass Support

Hello @clinicmanager​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

Please add the users into your Teams account and make sure that they accept the invite to be considered as part of your organization. You can find instructions on how to add users here.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry | Customer Care