Hi, I'm having trouble seeing the shared LastPass with me. When I click on the button Accept Shared Data, it redirects me to my LastPass vault and a banner shows at the top saying ERROR.

rovijoyyap16

The banner says "ERROR: We're not sure what went wrong. If the problem persists, reach out to the LastPass team." I want to reach out the support but I don't know how I can email them. Can someone help me about this please? Thank you. Your help would be greatly appreciated. 🙏

LastPass Support

Hello @rovijoyyap16​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with accepting shared items. Our records show that no shared items are still pending to be accepted on your account anymore. If you still have the same issue, please follow our basic troubleshooting steps.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry | Customer Care