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Hello, I use Firefox and I formatted my pc. Since then, LastPass doesn't work properly. It asks me to set data collection permissions but there isn't button to accept.

virgi_12_90

I can't copy passwords or usernames using the extension, or login, but have to open the LastPass page to do so, every time I open the browser. I checked in LastPass and in Firefox options.

068TP00000IKv1NYAT.jpg

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Accepted answers

Heinz Schuppli

Hello

Had the same problem with this popup. As a workaround, you may click into it and them move the focus with the TAB-Key until the "Accept" button gets visible so that you may confirm

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LastPass Support

Hi@virgi_12_90

Welcome to the LastPass Community.

The issue you described was recently escalated to our developers, and it is under investigation now. While we do not have an ETA, please, rest assured that our team is actively working on a solution in the most expedited way. We'd like to apologize for any inconvenience that this issue may cause you.

HildaC

Heinz Schuppli

Hello

Had the same problem with this popup. As a workaround, you may click into it and them move the focus with the TAB-Key until the "Accept" button gets visible so that you may confirm