LastPass is accepting my password but is not loading my vault so I can access my accounts.

Question

tgriffin · Answer

same issue. i have to log into the website in incognito mode in chrome for me to get in. I just see this page when I log in. I have cleared my cache and it doesn't help with this

LastPass Support · Answer

Hello ,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having. Can you please try following these steps and verify if your vault loads after that?

Please let me know if this worked or if further assistance is required.

Thank you,

Henry | Customer Care

tgriffin · Answer

Thanks I tried the first couple steps but removing the ext and adding it back resolved this