I have LP premium and use biometrics all the time. Just started a Family trial and now biometrics is not working well at all. Is this a problem with LP Family? Or will it go back to normal once I'm done with the trial?

Question

I don't want to get LP Family if the biometrics doesn't work well.

rovitofamily · Answer

@jpenny84 Thanks again for the suggestion.  Biometrics is consistently working again!

rovitofamily · Answer

Thank you for the suggestion!  I did as you suggested, and so far so good.

Yesterday it would work for a while, then next time I used it, it would not work.  So, I'll see how it does today and report back in case anyone else has this issue.

jepenny · Answer

Have you tried disabling biometrics and setting it back up? There shouldn't be any reason why the account type would cause issues on a device level feature.