Can I please get some support as my phone was stolen and I cant access my account?

shari.sharii

I lost access to my vault,

- I lost my 2FA app

- I lost access to the recovery phone number

- I'm not connected to this account anymore on any device.

But :

- I know my master password

- I have access to the email address

I have attempted the 'Request Support Logging In' button and entered my email address - sha************ multiple times, I have added the @lastpass domains to safe senders and still no email.

I had to create a new account to post the question to get some sort of support hopefully

LastPass Support

Hello @shari.sharii​,

My name is Henry Eduardo and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your account. I have made an update on our side. Can you please try using the "Request help logging in" link again? You can find one on this article.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry Eduardo | Customer Care