Why do I persistently get an error message when I try to give users access to a shared folder? We've had several staff changes recently and it's happened each time. I've cleared cookies etc but it's now happening every time...

Question

sue.groves · Answer

Hi Henry, it's a generic error message, just says 
Do I need to log it as an issue ?

Sue

LastPass Support · Answer

Hello @sue.groves​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your account. Does the error provide details about why you are receiving it or is it just a generic error? If the steps from this article don't help with it, please contact our support team to further investigate what could cause it.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry | Customer Care