Credit card info correct. Transaction declined. Please check your billing information and try again

Kalvis Kalnins

Hello!

As the subject suggests I've been getting an error message when trying to update Billing information:Transaction declined. Please check your billing information and try again.

I am unable to contact support because my country (Latvia) is not available to Call me on Contact Us page...

The credit card number is correct, has enough funds, and is working just fine on other platforms, and I've paid for my previous subscription with no problems (family plan - a year ago).

Also - I'm using Chrome addon, also web version gives the same error.

Any suggestions on where to write an email or call? I'm blown away by the way the support is handled for "3rd world countries".

Thanks.

ash.canon

Hi@"Kalvons"

I apologize for the purchase difficulty there.

It looks like Support was able to cancel the renewal process and is asking that you try again throughhttps://lastpass.com/families/payment

Please let us know if this should fail again.