I'm writing on behalf of my CEO. He is constantly facing the same issues when he tries to share the pass with other employees. The error is showing that LastPass is not sure what went wrong and to contact the LastPass team. I wish I could share a...

Question

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Jana Radonjic · Answer

with you here.

I've tried to submit the case but I'm also not able to do so. In the section "Client" whatever I choose it shows me an error. Please, advise.

Jana Radonjic · Answer

Dear Henry, thank you for your prompt response. We'll try this and I'll let you know whether or not we succeeded.

Appreciate you.

LastPass Support · Answer

Hello @Jana Radonjic​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having when trying to share passwords. Please follow the troubleshooting steps from this article and then try to share an item again.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry | Customer Care