Hello @annieerika,
My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
I am sorry about the issues you are having with your account. Unfortunately, account settings is not available from the mobile app. However, if you log in trough our website in your ipad you should be able to access Account Settings.
Please let me know if this worked or if further assistance is required.
Thank you,
Henry | Customer Care