Hello @obie-office,
My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
I am sorry about the issues you are having with your account. Can you please test if this is resolved by following our troubleshooting steps from this article? Also, please try it from both the website and browser extension. If the issue persists, please contact our support team for further investigation.
Thank you,
Henry | Customer Care