Hello @johnny_lombardi,
My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
I am sorry about the issues you are having with your account. Our records show that you have been using an old Master Password to log in and that it was recently changed. If you wish, you can revert the Master Password change by following the steps from this article.
Please let me know if this worked or if further assistance is required.
Thank you,
Henry | Customer Care
When your account gets locked due to multiple failed attempts, it will become unlocked after 5 minutes.
LastPass support is unable to reset your Master Password due to our Zero-Knowledge policy.
The best option to regain access if account recovery is not working for you would be to revert the password change to log in using the previous password.
