Je souhaite ne pas renouveler mon abonnement je ne sais pas comment faire . Par ailleurs je souhaiterais recupérer mes mots de passe dans un fichier excel par exemple.

Question

Je souhaite ne pas renouveler mon abonnement je ne sais pas comment  faire . Par ailleurs je souhaiterais recupérer mes mots de passe dans un fichier excel par exemple.

robertcrevier10 · Answer

I want to cancel my annual subscription to my account at the email address 'robcrevier@icloud.com' I can't do it because I no longer have access to this account even though I'm using the right email address and password. I closed this account in June 2024, An amount of $41.39 US was deducted on February 10, 2025 on my MasterCard credit card .... 1058. I canceled my subscription however. So I want a refund and the assurance of the closure of this account and my personal information.

You can communicate either Gmail or icloud

Thank you for resolving this problem.

LastPass Support · Answer

Hello @mbarelier​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I apologize as I am unable to speak french. To cancel the auto renewal, you can follow the steps from this article.

If you wish to export your items as a CSV file. Please follow the steps from this article.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry | Customer Care

mbarelier · Answer

Bonsoir Henry  Je vous remercie pour vos précisions, elles m'ont permis d'effectuer la sauvegarde de mes données sous forme de fichier .cvs et de supprimer le renouvellement automatique. Encore merci