YubiKey is not showing as an option for multifactor authentication in the premium section. How can I use a YubiKey or get the option to be available?

Trevor Ohlinger

I have a business admin account with premium LastPass. When I try to change my multifactor authentication to test a YubiKey device the option to use YubiKey is not available. The instructions show YubiKey in the premium section, while mine only shows Fingerprint / Smart Card for premium options. Where can I find YubiKey as an option?

LastPass Support

Hello @Trevor Ohlinger​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with the multifactor authentication options in your vault. It is possible that you have not enabled YubiKey as a multifactor option. Please log into your admin console and follow the steps from this article.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry | Customer Care