When importing passwords from a CSV, the URLs are being changed with decoding. The symbols "%3D" and "%3F" are replacing "?" and "=". I can't manually change more than 10,000 of them. Is there a way to know what's happening and fix this?

Question

I'm not sure if it's a LastPass issue because I'm verifying everything before importing the information.

Heyner Obregon (3P) · Answer

Hello John,

Welcome to the LastPass Community.

We apologize in advance for the issues you have been experiencing using your LastPass account. Since we do not know from where you are importing your passwords, please go to our support page:

https://support.lastpass.com/s/?language=en_US

type the word "import" on the search bar, wait a few seconds and then you can select from the password managers available to get instructions on how to import.

Please let us know if there is something else we can do for you.

Greetings!

Heyner | Customer Care