Just a comment: If LP had a manager with brains, he'd allow any Free customer who got any error re "can't upgrade" to talk directly to a human. I've been in a Contact Support endless cycle for over an hour. You're forcing me to keep my Free ac...

lastpass.com

...count.

LastPass Support

Hello @lastpass.com​

My name is Hilda, I'll be assisting you with your case, I apologize for any inconvenience this could have caused you, unfortunately the system was not letting you upgrade since your subscription is tight to your Google Pay. To upgrade, you can do it from your Google Play Store.

Have a good day

Hilda,

The LastPass Support Team