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I have always used the Mac Desktop app. Am I asking for trouble trying to use the Safari plugin? Would hate to lose all my data...

LastPass User

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LastPass Support

If you have automatic updates turned on by default, then you should now have version 4.151.5 for Safari.

Please let us know if you experience any further difficulty with this version, and specify any new behaviors identified.

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LastPass User

"...to be honest the transition should be seamless and you should be able to continue using and accesing your sites with no trouble."

I don't mean to sound snarky, but that doesn't sound like a comment from someone who has actually looked at the ratings and reviews on the App Store.

Can you point me to documentation showing that many of those issues have been addressed? Will LastPass offer me a refund (yes, I have a Premium subscription) if I have the same poor experience as so many others?

LastPass Support

Hello @LastPass User

Welcome the LastPass Community!

Thank you for taking the time to share your comments, I know that you might be hesitant to use the LastPass Extension on Safari, to be honest the transition should be seamless and you should be able to continue using and accesing your sites with no trouble. Here's a guide to get the Safari extension installed: Install and log in to LastPass for Safari on Mac.

Also your data should be save as it remains safe in your vault and you can access it as long as you have your Master password from our website or from the lastpass extension in other browsers.

If you have any other question or need further support please let us know or contact our support team via our support portal: Contact Us

LastPass Support

Hi @LastPass User

Thanks for reaching out.

The overall customer review in the app store may have several different reasons -- not just the app functionality.

Full transparency, there is an issue we're still tracking with Safari user profiles blocking some autofill actions, however this doesn't affect all users. Hopefully we'll be able to identify the blockage and see if an updated version can work around it.

Otherwise, feel free to test it out and let us know about any specific websites or browser app failures.

sedar.gokbulut sedar.gokbulut

Do you have any updates to that issue on user profiles? It has been quite some time and looks like it is still around.

LastPass Support

Hello! @sedar.gokbulut sedar.gokbulut

Welcome to the LastPass Community.

Could you please provide more details about the situation you are going on?

Please let me know if you need additional help.

Greetings!

Verlaine | Customer Care

LastPass Support

A new LastPass version has been released for the Safari web browser (V 4.151.1).

Pleasecheck that you have the latest version running in Safariand please let us know if you experience any issues.

LastPass Support

Thank you for your feedback during this latest release.

After additional testing results with customers affected by the Safari autofill issue we've identified some problem areas to repair.

We'll update the Community once the latest, fixed version is rolled out to all customers.

LastPass Support

The latest LastPass app (v4.151.3) for Safari has been released to all users. If you haven't received it yet, please check for updates, and let the Community know of any new problems.