Hi, I've been prompted to update to Premium, but when I try, it says I don't qualify. Why? I've been a LastPass user for years as a free user, but now that I'd like to pay, it appears LastPass doesn't want my money?

Question

LastPass Support · Answer

@cocaudjeremy​You';re all set !

For anyone else with this issue, you may follow the instructions within this specific support article.

cocaudjeremy · Answer

Hello, same problem. Can you do it for me please ?

LastPass Support · Answer

Hi, Joe.

Welcome to the LastPass Community.

In your case, you had previously subscribed through your mobile app store.  I've removed this billing preference so you may purchase directly at lastpass.com.