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LastPass has stopped working...

kgdancey

Since around the time of the change (March 16th) LastPass has stopped working for me (ChromeVersion 89.0.4389.114 on Mac Mojave version 10.14.6)

It has stopped pre-filling userids/accounts and passwords for existing websites, neither it is asking for new userids/accounts and passwords to be saved for new websites.

Yet it is registered for use on my machine.

Any ideas as to why this may be?

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Accepted answers

rachael.orovets

No, your Vault data is stored in the cloud so that when you log in on a new device (or when reinstalling the extension) your data is automatically re-synced once your sign back in to your LastPass account with your username and master password.

All comments

kgdancey

" Could you try uninstalling the LastPass extension, then reinstalling from here to see if it fixes this issue?https://lastpass.com/download/ "

Thank you very much for replying, Rachel.

Will uninstalling/reinstalling LastPass loose my existing password vault, please?

Cheers.

rachael.orovets

Hi @MarsExpress,

Could you try uninstalling the LastPass extension, then reinstalling from here to see if it fixes this issue?https://lastpass.com/download/

rachael.orovets

No, your Vault data is stored in the cloud so that when you log in on a new device (or when reinstalling the extension) your data is automatically re-synced once your sign back in to your LastPass account with your username and master password.

kgdancey

Thank you very much, Rachel.

Uninstalling and reinstalling LastPass appears to have got it working again:-) It was a little tricky to test - because Chrome also offers its own password filler - but changing an existing password eventually got LastPass to begin again prompting to offer to save the new one (at the second attempt). I was then able to check the change was OK via the Vault.