Refund my previous premium payment. I removed all passwords from the acct and forgot to turn off renewal, the payment processed recently. If I cannot get customer support to refund my payment I will dispute with my bank.

froggie.westlake

Refund my previous premium payment. I removed all passwords from the acct and forgot to turn off renewal, the payment processed recently. If I cannot get customer support to refund my payment I will dispute with my bank.

LastPass Support

Hello @froggie.westlake​,

My name is Alejandra, and I am happy to assist with your inquiry and appreciate you contacting LastPass Support!

I am sorry to read that you are cancelling your subscription. For security and do to the security questions that need to be asked for proceeding with the refund process you will be assisted via the case 02721850 that you created I will make sure that this will be review as soon as possible.

Kind Regards,

Alejandra

LastPass Tech Support