Apple iOS. iPad refuses to recognize master password but iPhone and MacBook have no problem. This is a recent problem tho LP for the iPad has never been a strong suit (long time user of LP).

nurealam

Apple iOS. iPad refuses to recognize master password but iPhone and MacBook have no problem. This is a recent problem tho LP for the iPad has never been a strong suit (long time user of LP).

LastPass Support

Hello @nurealam​

Thank you for reaching out, my name is Hilda. I hope your day is going great. I'm happy to assist you with the issue you're experiencing.

We understand that you cannot log in to your LastPass account. As of our records, we received failed login attempts due to incorrect master password.

Try using another entry or go ahead and follow the process on this article, make sure to use all the options available https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/recover-master-password.html&_LANG=enus

Have a wonderful day and take care!

Hilda

The LastPass Support Team

Please visit our support center at https://support.lastpass.com to access our knowledge base or to contact our Customer Care team.