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No access to Last Pass via Chrome Browser

thetinacook

When I click on the LastPass box on my Chrome Browser, it does not open into the normal menu that asks me if I want to enter my vault, etc. It's on/red, but just keeps spinning a lock, it never goes to a menu. I had to go to the website and log in that way. I cleared my cookies, cache & browser history and it was still stuck.

How do I get the Chrome extension to work again? Thank You.

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Accepted answers

evan.walker

Hello@"TinaTraveler"

I'm sorry this has been a problem for you. Have you tried uninstalling and reinstalling the extension? I would try that option if this issue still exists for you.

Thanks!

All comments

thetinacook

Thank you, yes, that's what I had to do. But was just a bit scary, was fine the night before, then in the morning wouldn't work. Thx.

evan.walker

Hello@"TinaTraveler"

I'm sorry this has been a problem for you. Have you tried uninstalling and reinstalling the extension? I would try that option if this issue still exists for you.

Thanks!

cj7

i have uninstalled and reinstalled the app still get that stinking spinning wheel. When I go to extensions, I get ERRORs listed to see the attached. I still get that stinking spinning wheel when I delete them and update the app. Many of us are having this problem. Why isn't LastPass addressing this issue?