LastPass Authenticator App generation of passcodes

davidhennessee8

ISSUE - My LastPass Authenticator App is generating new codes every 30 seconds continuously. How do I stop the LastPass Authenticator App generating these pass codes every 30 seconds nonstop?

I have LastPass installed on my Lenovo Laptop (Windows 10) and the LastPass Authenticator App installed on my iPhone12. Also, I have gone through the process of connecting LastPass and LastPass Authenticator App. I am not sure what is going on with my LastPass Authenticator App.

Any help with this issue will be appreciated.

Henry Eduardo Ortiz (3P)

Hello @DavidH1,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

The behavior you described is expected from the LastPass authenticator or any other authenticator app. The code is called a time-based one time passcode(tOTP). Which is valid only for 30 seconds, this is to make it more secure as it prevents someone from taking note of the code and using it at a later moment.

I found this article online with more details on this topic:https://www.techtarget.com/searchsecurity/definition/time-based-one-time-password-TOTP

If you prefer, you can do a quick google search onWhat is a time-based one-time password?

Please let me know if this helped or if further assistance is required.

Thank you,
Henry | Customer Care