How to fix constant message: Biometric change detected

Question

Hi. I constantly get the message: Biometric change detected when I try to use my biometric to sign in to the app. I've tried clearing cache, signing out then back in. It will not allow me to turn back on sign in with biometric. It started today. I've always used biometric to sign in and unlock app.

LastPass Support · Answer

Hello,

Welcome to the LastPass Community!

If this keeps happening, I would like to recommend to uninstall the app, restart the device and install it again. IF it continues happening after that, please, reach out to your support team.

bxracer · Answer

Thank you. Issue resolved. After clearing cache and signing out, I uninstalled, reinstalled the app, then restarted my phone.