Hello @hapgood, My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support! I am sorry about the issues you are having with your account. Our records show that you currently have an active subscription but the auto renewal is no longer active. You will continue to have premium until your expiration date, after this your account will become a free account automatically and your card will not be charged. Please let me know if this helped or if further assistance is required. Thank you, Henry | Customer Care

I have been trying to cancel my account for a long time. I did get email telling me that my attempts had finally been successful but I kept getting email about my account, which confused me. I have not been able to find a way to ask what is goi...