Using Linux Zorin OS 18 I have to refresh vault every time I start the computer and LastPass did not have this problem with Windows 10. Extensions I am using are for Mozilla Firefox and Google Chrome. Same problem on both Firefox and Chrome.
Hello @LastPass User,
Welcome to the LastPass Community!
I apologize for the huge inconvenience this is causing you. I have seen that this issue is mostly related to a high volume of cache, cookies, or a sync issue on LastPass. I recommend the following steps:
Note: Before taking any of these steps, please make sure you know your master password!
1. Clearthe LastPass cacheandrefresh sitesfrom the LastPass extension, log out
2. Proceed touninstall the LastPass extension, and clear cache and cookies (all time) on the browser. Remember to verify if the browser is up to date if it's Chrome check under Settings > About Chrome.
3. Close completely and reopen the browser,install the extension again, log back in, and verify if the issue persists
If after following these steps the issue persists, let us know. I am also investigating more about this issue to assist you better.
Kind Regards,
Alejandra
LastPass Support
