Did url encrypt on Laptop works fine. Can't log in on desktop and keep getting an error code of 18.fad0dfl17.17321136959.5756880a They tell me that I have to upgrade from free to be able to get to schedule a talk with live agent. Now what

rgbradl

Sure makes me want to ditch Lastpass if they won't help except with their almost useless bot

LastPass Support

@rgbradl​ I apologize for the URL encryption difficulty.

I can suggest a couple of options to work around the problem:

1. Try closing the encryption window 3+ times in a row within the problem browser to bypass the request.
2. Try using an alternate web browser on the same mobile device to complete the URL encryption process.