Hello,
Thank you for the post.
We have reviewed your account and could see you have six items shared with you; they are on the status "Accepted". If this is a new item, we recommend asking the sharer to revoke the access and try again.
If the issue persists, please, do the following from the browser extension:
Additionally, you may check the cache and cookies of the browser and clear them.
Thank you,
Karol | Customer Care