I'm trying to add users (employees) to a shared folder and it's capped my invites at 5 saying that I can only invite 5 people from outside of my organization...but this invite is someone within my organization. I can't find any way to add them.

Keith O'Brien

I'm trying to add users (employees) to a shared folder and it's capped my invites at 5 saying that I can only invite 5 people from outside of my organization...but this invite is someone within my organization. I can't find any way to add them.

LastPass Support

Hello @Keith O'Brien​

While we originally set a limitation for shared folders where only 5 external users (not associated with your account) are allowed, there was a recent policy update where we started enforcing this limit. Details can be found within this support article: https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/t_share_folder_outside_acct.html&_LANG=enus

** Existing folders where more than 5 external users were granted access will be allowed to continue. This change affects all new additions only.