Can't recover password - 2 Hour link is IMMEDIATELY Expired

Question

I seem to have 2 Lastpass accounts of which I'm trying to merge.

The tried recovering the password for the 2nd account.....I got that I was blocked last night and to wait 5 mins. Waiting didn't seem to help, so I waited overnight. I enter the email...get the useless hint for a generated password....I hit the link to reset/recover & when I hit the link, it IMMEDIATELY says it's expired.

I've copied the link to the browser & a multiple browser. I don't know what to do as a client has shared info to me via this 2nd login that I cannot access.

Help!!

tmlee44 · Answer

SMH!!! No phone or chat support.....this is why I don't use this product. I have it for clients that insist upon using it. So, frustrating.

purchasing · Answer

Same thing here. I didn't change my password. Everything was logged out over weekend and it would not let me login, and I can not recover account because the links are immediately expired,

landon · Answer

having the same problem nothing works and they don't have a support phone line to fix anything.