I can login to the Web no problem and no prompt. Any input?
Hello @mcburknell,
My name is Henry Eduardo and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
I am sorry about the issues you are having with this process. We can help on this issue but due to multiple steps being required, I have created case# 02529591 for you and have contacted you via email. Please follow the instructions included and reply on the email to continue.
Thank you,
Henry Eduardo | Customer Care