How did LastPass arrive at the geographical location: Anaheim, CA 92805, UNITED STATES, for my wife's cell phone? We're both in Lawrence, KS!

Question

Someone just used your master password to try to log in to your account from a device or location we didn't recognize. LastPass blocked this attempt, but you should take a closer look.

Was this you?

Time Monday, October 13, 2025 at 2:37 PM EST

Location Anaheim, CA 92805, UNITED STATES

jepenny · Answer

IP address geolocation is often inaccurate. My ISP uses dynamic IP addresses, so the internet thinks I'm located in either Colorado, or Kansas. Unfortunately, it's an internet provider issue, and I doubt it's a high priority thing to fix when it gets reported.

LastPass Support · Answer

Hello @admiralr​

Welcome to the LastPass Community! I'll be glad to help you today.

In this case based on your experience, if you're receiving login verification emails and the location from your wife's phone shows different than your current location this might be due to the IP address, the IP address is determined by your Internet provider. In order to verify your IP and make sure it matches the email verification you can check this article: https://support.lastpass.com/s/document-item?bundleId=lastpass&topicId=LastPass/faq_verify_trusted_devices.html&_LANG=enus

We appreciate your time and if you need any further assistance please let us know.

Thank you,